Business Suite CRM

File Tracking System

Business Suite CRM Overview

Sapphire’s Business Suite – is a software that provides an infrastructure to setup, execute, and monitor your work flows and files. In Built - File Tracking System and work flow manages all File movement stage wise from One Desk/ One person to other and help organization to manage the flow effectively and efficiently. Software stores information about contact, activities, conversations, files and helps business users to take better decisions. Activity details are organized and streamline the follow up process more smoothly, and very clearly bring out strong access points and create intangible asset for organization for lifetime.

Manage, Publish, Retrieve and Present. Information at the touch of fingertip !!!

Business Suite CRM Features :

  • Captures organization wide - received and dispatched letters, applications and other documents.
  • Solution caters to the entry and further processing of that document across the organization.
  • The system has comprehensive facilities for managing all Inward-Outward related functions & single point classification of all letters.
  • FTS follows a standard procedure of file numbering & enable file tracking, file movement tracking etc.
  • FTS has very powerful search facility to locate a file.
  • Integrated Work Flow system will allow users to access the file location and monitor the time.
  • FTS will allow organization to create desks, each desk or stages
  • FTS records will be maintained in the system about flow of documents department wise
  • Capture remarks and action taken by the employees on a particular document in process
  • Manages Files/ Letters/ Memos, Circulars, HR Documents, Quotations, Proposals, Office Orders, Applications, Bank document details and other documents in Electronic Format
  • Attach files or any other documents with conversation and remarks

FTS Benefits :

  • Solution for Effective & Efficient Management of Documents
  • Staff Empowerment at All Levels.
  • Tool for Improving Organizational Efficiency.
  • Transparent Access to Centralized Information
  • Recording the flow of document in the organization
  • Dashboards, Work Flow, MIS Reports
  • Track/Search for any letter or file in the organization
  • Management of all documents Stage Wise and User wise role based
  • Access Controls for software modules mapped to organization hierarchy
  • Centralized Administration Module for defining masters, process and access settings, notifications, etc.

Business Suite CRM Benefits

Business Benefits

  • Increase in Sales revenues

  • Increase in Lead conversion rates

  • Generates Intangible Repository

  • Improve Customer Satisfaction

  • Improve Customer Retention

  • Visibility Beetween Team

Implementation Benefits

  • Rapid Deployments

  • Go Live in less than a week

  • User Friendly

  • Less Customizations

  • SMS / Email Notificatons

  • Scale your implementations

Investement Benefits

  • Huge savings

  • Pay as you use

  • Zero Maintenance under SaaS

  • Complete Service Model

  • Options to perpetual licence

  • No Setup Fees

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