Business Suite CRM

Sapphire's Knowledge Center (Intranet Portal)

Manage, Publish, Retrieve and Present. Infromation at the touch of fingertip !!!

Sapphire knowledge centre provides business solutions to variuos customers and allowing them to share the informatin at touch of fingertip. Simple and easy deployable Intranet Portal provides all the features to securely manage your documents and functionality for employee to acces the right information at the right time. Sapphire's solutions help in reducing capital and operational costs with higher performance utilisation. Manage your IT infrastructure smartly and grow leveraging our solutions and improve your total cost of ownership.

Unique Features

  • Organization wide Information at the touch of Fingertip

  • Consists of Blogging, News, Tickers, Event Management and Document Management System.

  • Fully Interactive and agile

  • Simple integration, management and Configuration

  • Dynamic Intranet Portal - Web Based

  • Powerful content and information search

  • Brings Collaborative Intelligence

  • Huge user time saving

  • Complete Business Suite for SMBs and Enterprise

Helpful to : Business verticals like :

  • Pharmaceuticals

  • Real Estate

  • Share Broking firms

  • Insurance Industry

  • Chemical Industry

  • Manufactures

  • Automobiles Industry
  • Research Groups

  • Hotels & Hospitality

  • Hospitals

  • Library, PSU

  • Tours and Travelling industry, etc.

Why your organization needs Knowledge Center (Intranet Portal) :

  • Employee productivity: Empower your employees to gain instant access to the information and data they need.

  • Float Information rapidly: Information within organization propagate to the all users rapidly.

  • Speeds time-to-market: Exchange information and collaborate better leveraging with in built messaging system.

  • Increase customer satisfaction: Enable your agents and customer-facing employees to service customers faster by leveraging Document Retrieval system.

  • Reliable & Scalable: Let your employee share and build their own articles and create huge pool of information.

  • Empower analytics : Information shared, gathered, published and retrieved at the touch of fingertip shall helpful for analytics.

Business Suite - CRM - Unique Features

 Compare Features

 Basic Edition

 Standard Edition

 Enterprise Edition

Knowledge Repository or Knowledge Center

News Center

Message Boards ( Blogging )

(limited)

(limited)

Document Management System - DMS

(limited)

(limited)

Ticker ( Multiple )

Events

(limited)

(limited)

Time Trex

(limited)

(limited)

Task Manager

Emergency Broadcasting

Popup Alerts

Home Page Introduction

Dynamic Home Page Header - ( Company Name )

User Registration

(10 User)

(25 User)

(Un-limited)

Multiple Guest Users

User’s Birth date  Events Popups

DMS - Make Documents Public / Private

Global Search
 (Search Multiple Keywords From Categorical Tree Level)

Knowledge Repository Search
 (Search Specific Word From Categorical Tree Level)

Message Board Search
 (Search Specific Message Board & Post)

Messageboard –
 (Preferred / Like / Publish Date /  Publisher name) 

Messageboard – Rating

Grid View – Sort Messages with multiple options

Grid View – Sort Documents with multiple options

Quick Expand & Collapse Facility

Quick View (Document Management Fast Preview)

LAN (Network) 

All Type Of Document Upload (In Content Level)

Multi location Access

Multiple Themes (Blue, Grey, Red etc…)

Multiple Font Size (Small, Normal, Larger)

Help

Business Suite CRM Benefits

Business Benefits

  • Increase in Sales revenues

  • Increase in Lead conversion rates

  • Generates Intangible Repository

  • Improve Customer Satisfaction

  • Improve Customer Retention

  • Visibility Beetween Team

Implementation Benefits

  • Rapid Deployments

  • Go Live in less than a week

  • User Friendly

  • Less Customizations

  • SMS / Email Notificatons

  • Scale your implementations

Investement Benefits

  • Huge savings

  • Pay as you use

  • Zero Maintenance under SaaS

  • Complete Service Model

  • Options to perpetual licence

  • No Setup Fees

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