Overview : Remote Infrastructure Management - RIM

Sapphire makes use of innovative methods and technologies to manage IT infrastructure without compromising on quality and security. By using our remote infrastructure management services clients can have their infrastructure managed and monitored by a team of well-experienced experts who take proactive and remedial steps when the need arises.

The pressure is on to do more with less and nowhere is it clearer than with IT infrastructure. Whether you are managing sites globally or integrating services following the latest merger and acquisition, you need reliable, highly available systems that work in line with your business goals. At the same time budget constraints mean reducing the cost of expensive on-site staff and under-used resources.

The way forward for many of your competitors in Europe is outsourcing infrastructure management. That's where Sapphire can help.

We have the proven experience and expertise to help you transform your IT infrastructure from a cost centre into a flexible, transparently-priced service centre that supports your business goals – so you reduce costs and gain a competitive edge.

• Benefits of using our remote infrastructure services:
  
  
• 24/7 Monitoring
• Disaster Recovery
• Optimized Security
• Lower IT Operation Costs
• Lower Investment in Tools Ownership
• Time Zone Benefits

• Service Offerings:
  
  
• End User Computing
• Datacenter Services
• Network Services
• Security Services
• Application Operations Services
• Process & Tools Services